Repair Knowledge Base
All repair related questions and answers
All general questions and answers
Carrier Contact Info
Contact information for all the carriers
Number Porting Guide
Phone number porting guide for carriers
Repair Knowledge Base
We repair all cell phones including; iPhones, PDAs, SmartPhones, Android cell phones, QWERTY keyboard cell phones, Touchscreen Digitizers, and charge ports for all carriers. We repair Makes such as Apple, Audiovox, Blackberry, Garmin, Google, HTC, Huawei, Kyocera, LG, Motorola, NEC, Nokia, Palm, Pantech, RIM, Samsung, Sanyo, Sharp, Sony Ericsson, UTStarcom, ZTE.
We repair tablets, notebooks, and various computer models. This includes all iPad versions, all Samsung tablets, and many other numerous devices.
We can usually repair your cellphone / device within a few hours after receipt. If the part is not in stock, we will let you know when it will arrive and then when your cell phone / device will be ready.
We have been repairing cell phones for over 5 years. We have certified trained technicians that have manufacturer technical knowledge. We use OEM (Original Equipment Manufacturer) parts which have been tested multiple times by our vendors and warehouse management team. We stand behind our work and ensure our customer satisfaction!
We have designed our website to display our current pricing promotions. Accurate pricing will be given at the time of drop-off. If any extra charges are incurred during the repair process, the option will be given to accept or decline these charges.
When you visit our location you pay for your device when the repair has been completed. Should your cell phone / device require a part that is not in stock, we may require that you pay for 50% down when you drop your device off and pay the rest upon completion of the job.
We offer a 14-Day Warranty with all our cell phone / device repairs. This covers any malfunctions that the installed part may cause. Any physical damage that occurs after the repair process cannot be guaranteed or warrantied.
We will hold your cell phone / device after we contact you regarding your repair for 30 days. After that time, your cell phone / device will be recycled per federal laws.
Depending upon the type of damaged your cell phone / device has experienced, your data may have been lost. We will notify you should the repair of your cell phone / device require the loss of data. We recommend that our customers periodically retrieve their data via memory cards or desktop managers to avoid possible data loss upon damage of the device and prior to any repair.
We recommend that you immediately remove the battery. Keeping the battery in your cell phone / device can create a short circuit to your cell phone / device's mother board.Don't be tempted to test your cell phone while it is still wet! It is also good to put your cell phone / device flipped open near a fan. Do not heat up your cell phone. Get your device to us immediately, we will disassemble it for you, dry it out and perform the appropriate tests to resolve water damage issues.
Yes, we can unlock most GSM cell phone models, as long as the device is fully paid for and owned by you. Once unlocked, you will be able to use it on multiple carriers around the world!
We do charge a service fee for a cell phone / device that has been evaluated for repair where at the customer's request we do not repair.
Customer Service numbers for your respective mobile carrier can be found on the receipt you received at the time of purchase. Call that number and a representative will be able to assist you. Please keep in mind, most payments require 8-15 minutes of processing time to fully load.
We sell the most popular electronically-issued products from some of the world’s biggest brands. Our products fall under the categories Prepaid Wireless, Long Distance, International Recharge, Bill Pay, Transit, Digital Content, Prepaid Debit Cards and Gift Cards. For more details, refer to our store.
In many cases, the option to provide a refund is at the retailer's discretion. However, the following products are non-refundable, per the respective provider: Prepaid Wireless Refills, Pre-Packaged Accessories, Payments and Minute Add-ons, Refurbished Devices. Please refer to the store policy and printed receipt you receive from any of our locations.
Our Customer Service team can check on payment status for you. Call 1-877-636-2724 and have your receipt number available. This number is located on your bill pay receipt and begins with Invoice: followed by a series of numbers.
We carry over 35,000 products in our retail locations. To find a retailer close to you, please utilize our store locator.
There is a Customer Service number for your respective mobile carrier on the receipt you received at the time of purchase. Call that number and a representative will be able to assist you. If you need the contact details for your Carrier, this information can be retrieved from our FAQ.
Carrier Contact Info
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